I’m pleased to announce the following improvements to the service — many of them directly driven by you, our customers.

1. New Roles functionality that gives you the ability to assign either “read-only,” “read and send remedies and change licensee lists,” and “full control over other users” roles to users.
2. Enhancements to the Match Details page which make sending and receiving Remedies easier
3. Externally-accessible view of Source, Match, and Remedy requests so that recipients of Remedies can see the original and matched content in context.
4. Support for wildcard characters in domain searches

Roles

Roles allows you to control what functions your colleagues can use. The basic roles are:

• Viewer. Can only look at data, export, etc. No ability to change licensee/ignored site status, matching status, send Remedies, or modify account information
• Manager: Able to do anything a viewer can do, plus send Remedies, change licensee/ignored site status, modify account information.
• Administrator: Able to do everything a Manager can do, plus can assign roles to existing users.

Only Attributor can add new users, however. If you are ready to roll out Roles, please send a note to david-at-attributor-dot-com with a list of userID’s and role settings for each of your accounts.

(click on the pictures below to see them full-sized)

Match Details Page Enhancements

In place of the “Source” and “Match” cards, individual tabs have been implemented. In addition, we’ve added a tab for Remedies that enables you to see if a Remedy has already been sent for the match. This is particularly helpful if you have multiple Remedies users within your organization.

Also added here is a link to see all matches on this domain — essentially, this allows you to get to the Matches by Domain view without clicking the <back> button.

External Remedies Match Details

One comment we heard from a number of customers was, “Is there a way to show the recipients of my Remedies requests what I’m seeing?” Now there is. When recipients get a Remedy request on a particular match, the request will include a link back to a page where they can see the same Source, Match, and Remedies pages as are presented to you (minus the rest of the functionality). The feature also includes the ability for the recipient of the request to respond directly back to the sender of the Remedy, or to forward the Remedy request onwards to another party.

Wildcard Support in Domain Search

This feature allows you to look for a domain in the Match Domains search window without knowing the exact domain name. Supported Characters are:

• ? — the question mark allows you to look for a single character wild card. Example: Yaho?
  • Returns “yahoo.com” and “yahom.com”
• * — the asterisk allows you to look for more than one character wild card. Example: Yah*
  • returns “Yahoo.com” and “yahahah.com” and “yahyahyah.com”

As always, we’re eager for your feedback; please send all comments to david<at>attributor<dot>com. Thank you for your support!

–David